[Resolved]  Tata Docomo — regarding pre to post [protected] the mail what i sent to them and they didn't resolve anything

Address:Bangalore, Karnataka

Hi I try to convert my number from pre to post last weak I submit the Document.I recived 2 verification call.I chat with your team.they not Able to solve the problem My all bank account is linked with that number .My pre pay is also deactivated now I am not able to receive my otp.continoisily calling them they told me it will be activate with in 24 hr 24*6 hr passed .still they are saying it take more 24 hr.I am leaving for Chennai 2morow.if it will not activate by 2day.pleasE leave the process.last time also face the problem.you check the mail.now you stop Replying also.for that sim also I give the document for it 2 that person only.I am continuously talking 2 them but nothing is happning.Hats off 2 your service.I am using this sim for last 6yr I am pissed off now by your service.if possible activate it by today or leave the process I will port it to Airedale. Process of your working[protected]:34 pm) -1 -asking for 2 hr time to activate. 2-asking for resubmission of documents3-since your number is deactivated (resubmission of documents)[protected] (2:04 pm)-wanted to hand over a new sim[protected]-verified and gave 59059 for activations your chat team told me the local reference couldn't be contacted, My local ref informed me that she has verified the number twice over the phone to your people. Thanks & Regards Anindya Moira [protected] ***Please help me since they are not doing any thing regarding the problem all my bank account and references are linked with that number.since they deactivated my that number i am not able to port it to other operator.my adhar card is also link with that number. Please do something I suffered a heavy loss because of that problem.
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Please activate my prepay number at least.. Asap
Dear Customer,

We apologies for the inconvenience caused to you.

As per the discussion over the call on your number. We would like to inform you that we have already registered your concern regarding SIM activation with docket number:[protected]. Kindly bear with us interim our concern team will revert you shortly.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

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