Tata Docomo — regarding - recharge problem

I did a recharge for an amount of rs. 148 on 30/01/2019. But, still, now i've not received any messages for a successful transaction. But, the money was deducted from the retailer's account. Please, help me to have a successful transaction as quick as possible and add the balance to my number. I don't know why it is happening and one more request, please connect to customer care who is speaking in tamil or english.