Tata Docomo — related to balance

Address:Bangalore, Karnataka

i have recharged with Rs 250 on 1st Dec and i get only Rs 222 something. But i saw that there is full talktime on Rs 250. My number is [protected]. Plz solve my issue as customer care are also not listening and making my call on hold. thanks
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per our discussion over the call, regarding recharge benefits, we would like to inform you that your recharge for Rs. 250/- has been successful and your account has been credited with Rs. 222.50/- talk time. Please be informed that as per your complaint, balance of Rs. 27.50/- have been credited to your account vide docket number ABAL[protected].

For further assistance, drop an email at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information