[Resolved] Tata Docomo — request to return my money | |||
I am using tata docomo connection, [protected]... With out any activation of value added service it is automatically activated, and deducted my money.. Game hub - 20 rs Astro sewa - 20 rs I cancelled it, but did not got my money back. Request you to refund my 40 rs. I don't under stand why you guys intentionally do this stuff to harass people. Please don't repeat Was this information helpful? | |||
Oct 25, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Sep 22, 2017 Tata DoCoMo Customer Care's response "Dear Customer, Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon. Thanks and Regards, Customer Care Tata DOCOMO." Verified Support Sep 24, 2017 Tata DoCoMo Customer Care's response We tried to speak you personally on your number. However, the same was not possible as the number was no answer, we would like to inform you that, Games Hub and Astro Sewa service was activated by you on 15/09/2017 at 06:43:23 AM and 21/09/2017 05:44:03 AM through SDP mode and hence the balance of Rs.40/- and has been deducted. We take multiple confirmations from you before activating any service and we do not activate or deduct any balance without customers consent. However, as per your request we have deactivated Games Hub and Astro Sewa Service on your number and the same will be deactivated within 30 minutes so that you don’t get charged in future. Being a loyal customer of Tata Docomo an amount of Rs.40/- has been credited to your account as a onetime goodwill gesture with the docket number PSG[protected] on dated 21-Sep-2017 at 80:50AM.
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