[Resolved] Tata DoCoMo — Requesting for the deposited amount valued cheque,

 
1 Review
 Prasad Chowdary on Feb 17, 2017
Dear TATA DOCOMO service provider,
As I paid the amount 1000rs as deposit amount when I am taking the plan of 999 unlimited post pay. With DOCOMO on the same plan for the period of 4 years and more and then I moved to other network from then onwards am trying best for the paid advance amount. At last after a battle of 10 months they released a cheque that too Rs.640/- only I rejected the cheque at their customer care store, chandanagar, hyd, which is lesser than the amount i paid.
Kindly give me an explanation or increase the cheque value.
Name : K Linga Prasad
Ex.DOCOMO contact no. 8885594501,
Present Contact : 8885594501,
Alternate contact : 8500913501
Delay of payment with out any explanation : 14 months.
As customer care people are rejecting my compliant by saying you are not my customer now and we don't have your details.

As these people are brutally behaving with the ex-customers and don't even have the minimal back end process to clear the due payments.
Kindly look into this,
Complaint marked as Resolved Mar 24, 2017

Complaint Status


[Feb 17, 2017] Tata DoCoMo customer support has been notified about the posted complaint.
Tata DoCoMo Customer Care's response, Feb 20, 2017
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
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