Tata Docomo — Security deposit not refunded

Address:Hyderabad, Andhra Pradesh, 500050
Website:Tatadocomo

I had a postpaid connection in Andhra circle in which there was a security deposit of Rs. 1000 in all the bills except for the final bill. I was told every time that the security deposit will be sent to you via cheque at your registered address till the day I have not cleared my pending bill. The day I cleared the final bill I received information that your security deposit is non-refundable. I was promised that it's a refundable deposit at the time of taking connection. However was cheated at the time of disconnection.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Regards,
Customer Care
Tata Docomo
Dear Customer,

As you have still not shared your contact details, we assume that your issue is resolved. In case you have any further queries/issues, you can mail us at [protected]@tatadocomomarketing.com

Thanks and Regards,
Customer Care
Tata Docomo

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