Tata Docomo — Security deposit not refunded | |||
TATA DOCOMO not refunded Security Deposit. I have paid Rs.850 for security deposit to Tata Docome but after 2 years of Disconnect the no. still I have not received my security deposit amount.Many times I have visited to your Tata Docomo Gallery for refund issue but still there are not any respose. Please take appropriate action from your end else I will lodge a complaint at TRAI. I have changed my address & I have shifted to another state. My current address is - Pradeep Kumar Sharma Residency E-209, Vidyanagar, Toranagallu, Bellary, Karnataka - 583275. Account No.[protected] Tata Docomo Mb No. [protected] Existing Mb No. [protected] Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per the conversation had with our team, we are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. In this regards, we would like to update you that the outstanding amount of Rs. 88/- Invoice number [protected] was adjusted from security deposit amount of Rs. 850/- hence, remaining amount of Rs. 762/- is under process for refund via cheque. We appreciate your cooperation in this regard and we look forward to your continued patronage.
Thanks and Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, we are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. In this regards, we would like to update you that the outstanding amount of Rs. 88/- Invoice number [protected] was adjusted from security deposit amount of Rs. 850/- hence, remaining amount of Rs. 762/- is under process for refund via cheque. We appreciate your cooperation in this regard and we look forward to your continued patronage.
Thanks and Regards,
Customer Care
Tata Docomo
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We’ve received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care
Tata Docomo.