Comments
Still outgoing is not working. :(
I called customer care service more than 10 times. still they are saying the same thing "we will activate soon" and given the deadline of 11.56 AM today but still not activated. worst service ever i had in my life. Please help
Still outgoing is not working. :(. so i am planning to cancel the connection.
Dear Customer,
We tried to speak to you personally over the call, to understand your concerns regarding the barring issue. However, we are unable to contact you, since your call was not answered.
Hence, we would like to inform you that as per our records we found that your number is barred as your usage pattern is matching with the defined criteria of commercial usage set in the system, and as per this plan any commercial usage by any individual customer, who has taken the connection for person use, is not allowed.
Kindly note that, your number has been barred as per the below mentioned points.
1. Customers with > 300 uniquely called numbers in a week.
2. Customers with < 15 minutes of incoming usage in a week.
3. 95% of outgoing calls originating from one cell id continuously for a week.
4. Customers with off net outgoing minutes o[censored]sage > 700 in a week.
Further, we request you to kindly visit any of your nearest Tata Docomo outlet for the unbar of your number
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally over the call, to understand your concerns regarding the barring issue. However, we are unable to contact you, since your call was not answered.
Hence, we would like to inform you that as per our records we found that your number is barred as your usage pattern is matching with the defined criteria of commercial usage set in the system, and as per this plan any commercial usage by any individual customer, who has taken the connection for person use, is not allowed.
Kindly note that, your number has been barred as per the below mentioned points.
1. Customers with > 300 uniquely called numbers in a week.
2. Customers with < 15 minutes of incoming usage in a week.
3. 95% of outgoing calls originating from one cell id continuously for a week.
4. Customers with off net outgoing minutes o[censored]sage > 700 in a week.
Further, we request you to kindly visit any of your nearest Tata Docomo outlet for the unbar of your number
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.