[Resolved] Tata Docomo — sim blocked

Praveen Veesam

from Visakhapatnam, Andhra Pradesh

Address:

530022

This is v. V. Praveen kumar, user of tata docomo network (Mobile number: [protected])... Really i was irriated with your service, from one month onwards iam requesting for a new sim with same number in tata docomo store in visakhapatnam, andhra pradesh, everytime they answered me only one answer., i. E. Sim's out of stock-stock will come in 4 days. And now suddenly why you people stopped services to my number even without any information.

Even i submitted my aadhar number to link up my mobile number, and it was done.. From the last 2 days i lost my many calls and business contacts.. Who are responsible to this loss...

If you couldnt resolve my issue in 24 hours means, i will move to consumer court and also file a cheating case on company and i will claim defamation on your worst services...

I have all the clear proofs
1. Confirmation message of id proof change of my number
2. Aadhar linked coonfirmation message
3. Recorded voice call of tata docomo not closing their services message
4. Tata docomo store employees video recorded reply about sim card update for 5 times

I want my sim activation immediately... Otherwise i will start my proceedings in court

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Feb 14, 2018

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

Tata DoCoMo Customer Care's response Dear Customer,

Kindly provide us your alternate contact number so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Verified Support

Jan 12, 2018

Tata DoCoMo Customer Care's response We regret the inconvenience caused to you. We would like to inform you that upon verifying our records we found that your request for duplicate SIM activation has already been processed. Further, the services are in connected and active state. Also, your aadhar card details are successfully updated with your number. Kindly make a note of the same.