Tata Docomo — Sim card on someone else name

Address:Khordha, Odisha, 751030
Website:www.tatadocomo.com/en-in

I have been using a SIM card since last 3 years and now when I wanted a micro SIM with that number the Tata docomo person told me that the SIM is registered on someone else name. As a responsible citizen, I had given my mother's documents to issue this SIM. But, now I am unable to use a micro SIm since its on someone else name. I have given this number for many official prposes also. Is there any way that I can have this number registered on my name, since I have been using this from last 3 years.
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Tata DoCoMo customer support has been notified about the posted complaint.
Jul 03, 2016
Updated by Kirti Pragyan
This SIM card is not on my mother's name, though it was issued by giving her documents. Rather, the SIM is on some other person's name. We want the SIM to be registered on my or my mother's name. And we could provide documents to have it on our name.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html (operating from 8 am to 12 midnight) to get your query resolved through a Live Chat with our Customer Care executive.

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