[Resolved] Tata Docomo — SIM card registered in unknown name

Yusufoffline

from Coimbatore, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600 002
Website:	www.tatadocomo.com/en.in

Dear sir, I'm using Tata Docomo for past 6years. I went to purchase 4g SIM card then I came to know from Tata Docomo showroom that the card is registered in someone name that is absolutely irrelevent. Still I'm using the same number [protected]. My alternate number is [protected]. The customer service can't assist me to get 4g sim and also they can't help me to register in my name. The customer service is absolutely rubbish.

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Jul 2, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

May 29, 2017

Tata DoCoMo Customer Care's response "Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."

Verified Support

May 30, 2017

Tata DoCoMo Customer Care's response We tried to speak to you personally on your number. Unfortunately our multiple attempts in establishing a contact with you have failed. We request you to write back us along with your feasible timings which will help us to arrange a call back for the needful to be done.

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Comments

santosh Satish

from Mumbai, Maharashtra

We have come to a point to discontinue services from TATA Docomo as the call centre Employees behave like rowdies and harass users. The services are so poor but acting like rowdies is not accepted at all

From Act No :[protected]

Renuka Rajput

from Anta, Rajasthan

Tata Docomo WiFi with account number[protected] is not working since two days. I have rebooted the router but still there is no difference.

Can anyone please help me out to solve this ?