[Resolved]  Tata Docomo — sim card replacement

Name - anurag prakash das
Contact number - [protected]
I have sim replacement from 28th august 2017 with all the required documents but the local tata docomo office is not helping me. My docomo number in which i am having is [protected]. From 28th of august i am been constantly been said to come in evening and in evening i am said to come next morning. I have mailed them with my alternate contact number at [protected]@tatadocomo.com but they say all ypur alternate numbers are switched off. I have filed a case against them in consumer forum with docket number 415144. Please help me with this thing
City - sambalpur
State - odisha
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Oct 24, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Sep 07, 2017
Updated by AD DA
Name - Anurag Prakash Das
Contact number - [protected]
I have sim replacement from 28th august 2017 with all the required documents but the local tata docomo office is not helping me . My docomo number in which i am having is [protected](which is swithced off so dont contact me in this). From 28th of august i am been constantly been said to come in evening and in evening i am said to come next morning . I have mailed them with my alternate contact number at [protected]@tatadocomo.com but they say all ypur alternate numbers are switched off . I have filed a case against them in consumer forum with docket number 415144. Please help me with this thing
City - Sambalpur
State - Odisha
Verified Support
Sep 12, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
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