[Resolved]  Tata Docomo — SIM card stopped working

Address:Varanasi, Uttar Pradesh

Hi dear sir/madam, I buyed my Tata docomo SIM card from a local retailer back in June- July 2013, and have been using it without a problem till now. but suddenly 3 days ago it stopped working. earlier I thought it is due to network problem, as whenever I tried to make a call, there was a message displayed that there is no network, only emergency calls, I cannot even call customer care. then today I got someone's DoCoMo phone and on calling to customer care they informed me my number have been deactivated without giving me a valid reason. respected sir, I own just this number and all my family members, mother father and close ones are connected to me with this number only, hence please reactivate my number as soon as possible. also I have some balance in my account which I want back... waiting for your reply name: Amina Shakil number:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Ms.Shakil,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Ms.Shakil,

We regret for the inconvenience caused to you.

We would like to inform you that, kindly provide us your exact 10 digit Tata Docomo number for further proceedings.

Also, we would like to inform you that for any request or complaint write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care
Tata Docomo.

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