[Resolved] Tata Docomo — SIM Not activated with fake reasons for the excuses causing mental torture and harassment

manish98320

Address:

Bangalore, Karnataka, 560066

I have taken a new sim no [protected] on 04th Dec, 2015. I have provided the local reference number as [protected] (Sandip Samanta). He got the call for verification of my details on 05th Dec, 2015. The local verification officers also confirmed that the details are matching (stated by Sandip to me). Today, I visited DOCOMO Outlet at ITPL and got the information that the number provided by me is of retail shop and the number stated is far different from that stated above. I can assure you that the number provided by me is as mentioned above. You can even verify the details written on the back of form. I want the appelate authority to get the issue resolved. I have Sandip as my witness and call logs as proof. Also, I want you to resolve the issue ASAP and get my docomo number activated within 24 hours.

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Dec 10, 2015

Complaint marked as Resolved

SIM Activated after complaining here, Consumer Forum and appellate officer of Karnataka. I don't know how it got resolved but after escalating this matter, issue of carelessness and mental harassment given to the customer, I have my issue resolved.

Tata DoCoMo customer support has been notified about the posted complaint.