[Resolved] Tata Docomo — sim outgoing call block

Shahabkhan4267

from Mundi, Madhya Pradesh

Address:

Bhopal, Madhya Pradesh, 462023

: sir mere pas tatadocomo ki sim he jis ka nomber [protected] he kuch din pele mere nomber per out going call band kar die gae he, mene customer care ko call kia unhone kaha ki aap jada call karte he is vaja se out going band kar di gai he, or vapas chalu karne ke lie document jama karo aap tab aap call kar paege. Sir per me document summit kiu karu customer call karne ke lie hi to sim use karta he, or muje bina batae mera mobile ki outgoing call band kar di he. Sir mere mobile ki outgoing call vapas chalu ho jae bs me yahi chata hu bs. Muje ummid he ki meri problem solve hogi.

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Jan 21, 2018

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2017

Tata DoCoMo Customer Care's response Dear Customer,

Kindly provide us your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dec 19, 2017

Updated by Shahabkhan4267 Contact nomber [protected]

Verified Support

Dec 20, 2017

Tata DoCoMo Customer Care's response We would like to inform you that, as per our records the outgoing services of your mobile number has been barred on 22-NOV-2017 at 14:01PM, as you have used your number for unsolicited calls or SMS and the number was not registered as telemarketing number. We regret that service cannot be restored on your number, we advise you to only use registered number for any Telemarketing activities. Details of Telemarketer registration process are available on the TRAI Website www.trai.gov.in.

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Comments

Athira Michael

from Robertsonpet, Karnataka

Not getting data balance messages properly..And it will not showing the correct balance..Yor service is not good

Tata DoCoMo Customer Care's response, Dec 15, 2017

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

fatima habeeb

Hello! My number is [protected].. could you please stop this mcheck service or whatever it is.. its quite irritating as it lightens up the screen quite frequenlty also comsuming my battery power... sooo i kindly request you to see into it as soon as possible... thank you

Tata DoCoMo Customer Care's response, Dec 15, 2017

Verified Support

Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care's response, Dec 20, 2017

Verified Support

We would like to inform you that, in order to deactivate Mcheck service you will have to mail at [email protected].

vicky bachani

from Mumbai, Maharashtra

I have lost my handset.pleasse blok my prepaid no [protected]
Perma ently..i noticed when i m trying my number its still ringing..thry have only deactivated putgoing.please deactivate my nymber completely..ok..i dont want yo comtinue the services.please do it now.pleass do it now..ok

Tata DoCoMo Customer Care's response, Dec 15, 2017

Verified Support

Dear customer,

Please call 1860-266-5555 from another number (chargeable) and report the loss of phone and get the outgoing services blocked to avoid misuse of the phone.

Thanks and regards,
Tata Docomo,
Customer care.

Tata DoCoMo Customer Care's response, Dec 20, 2017

Verified Support

We would like to inform you that the number has been blocked (Outgoing call) as per your request vide service number IMSI0970309824 with effective from dated 23-NOV-2017 at 11:21AM. Further, we request you to visit the Tata Docomo outlet with passport size photograph along with your proof of identity and proof of address to purchase duplicate SIM and the cost of duplicate SIM is Rs. 49/-. Please find the below details. (Aadhar Card).