[Resolved]  Tata Docomo — Slow Internet Speed

Address:Pune, Maharashtra, 411057

I have taken a internet connection from Tata docomo and have been using it for the past almost 1 year. Below are the connection details:
TATA DOCOMO No: [protected]

Account Number:[protected]

Tariff Plan: 8Mbps FUP 160GB @ 1500 Plan

I have noticed that they provide less speed as promised and advertised.

The way they cheat the Speed Test is by fluctuating their signal. Like in my case, they should provide 8mbps internet speed, but what they do is, they fluctuate their speed, such that it is close to 8mbps for some time and close to 1 mbps at other times. When you do a speed test, it will show the average speed which will be close to 8mbps.

In case you are doing an online transaction, the transaction won't go through because of this. This is not the first time I have noticed this. I managed to capture some screen shots for slow speed. PFA.

Please do try it your self once and you will come to know.

Thanks,
Ajit
+3 photos
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Nov 3, 2016
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
Our service team will reach out to you asap.
Thanks and regards,
Customer Care
Tata Docomo
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