[Resolved] Tata Docomo — Stop Services without any reason -[protected]

naseemfaiz

from Agra, Uttar Pradesh

Address:

Bareilly, Uttar Pradesh

Dear Sir, I have done MNP from Tata Indicom to Tata Docomo, the address verification has been done and I have paid my first bill as well. Now from[protected] my number has been stopped working. I am calling customer care and they are saying that they are working on it. I am loosing all my important calls as I was using this number since last seven years. I am writing in a hope that someone can resolve this issue.

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Aug 6, 2021

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried to reach you on your number in order to understand your concern. However, the same was not reachable. We sincerely apologize for the inconvenience caused to you. In this regards, we request you to mail us at [protected]@tatadocomo.com along with the another alternate number and feasible timings to contact you in order to resolve your concern.

Regards,
Customer Care,
Tata Docomo.