Tata Docomo — STV recharge

Tata Docomo jab bhi net recharge change karti hain to uske messages nahi ata Jo ate hain uspe recharge karate hain to recharge low Balance milta hain. Agar complaints karana chahe to kehte hain mail kardo gallery me jao agar unhe record's check karne bolate hain toh kehte hain ki ye messages aapko yesterday send kiya hain agar aisa hain to hame message today's me kyun ate hain aur baki companies ke message usi din ate hain to yehi message ane ke liye deri kyun? Kyun tata Docomo Customer's ko acchi service nahi deta?ye problem Maine last timebhi face ki hain isliye is baar direct complaints registered kar rahi hu. I hope you resolved this problems. Thanking you.
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Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo
Dear Customer,

Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html
Alternatively you can also mail us your concern at [protected]@tatadocomo.com.

Thanks and Regards
Customer Care
Tata Docomo
kindly note I made TWO recharges on 24th and 26th Dec.16 for Rs.36/- & Rs.56/- respectively for my Tata Docomo SIM no. [protected]. In both the cases message came successful. But unfortunately I cannot make any calls and I get the audio message as ZERO balance!!! Why.? This is a very bad experience... Kindly look into and do the needful immediately.
Hye ...!!!
I had recharged my tata docomo no by Rs 103 . Recharge was successfully done . but my balance is still which i had earlier . In the message it is showing that STV Recharge of rs 103 is done successfully validity for 28 days .
Transaction id is [protected]
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