Tata Docomo — STV recharge complaint

Address:Pune, Maharashtra

Below is the Data STV offer received on my mobile [protected], TD-610311 28/01/2015 13:39 Best offer! Recharge with Rs.94 & get 750 MB 3G data, 30days validity. Hurry, offer only for today.Extra data in 48hrs. Best offers Dial*123# toll free Based on the above offer, I have recharged for Rs 94 and I received only 300mb data. Ta Docomo 28/01/2015 15:34 STV Recharge Successful .MRP Rs.94, Validity:30 days, 300MB Superfast 3G Data Tranc ID: 727634401710000107373453 The remaining extra data in 48 hours is not been credited. This is evident that how Tata Docomo cheats its own Tata customers Regards Suhas Lokhande Tata Consultancy Services
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer

We regret for the inconvenience caused to you.

We would like to inform you that, a complaint has been registered with the docket number PSMR12126649 on 05-FEB-2015 11:53 PM . Please save your docket number incase of any requirement for reference.

You can also check the status of the complaint by dialing *191# from your mobile number & following the below mentioned steps

Step 1: Dial *191#
Step 2: Type 7 in the text box appearing on the screen & send.
Step 3: Type 2 in the text box appearing next on the screen & send.
This should be followed by entering SR No. in the text box which appears next.

If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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