Tata Docomo — Tata DoCoMo Auto Services Activation - Big Day Loot!

Address:Bangalore, Karnataka

Hi, This Monday (3/11/14) some service got activated automatically for 75 Rs. without my knowledge. I complained immediately in the customer care, they said it will get refunded in 2 days. Still that amount not refunded. Later again two services activated for 75 & 65 Rs. without my knowledge on Wednesday (5/11/14). Again I complained immediately, they said will be refunded in 4 hours. Still both the complains has not been resolved. Total refund amount is 75+75+65=215 Rs. Kindly refund my amount at the earliest. As there is no refund, yesterday again I called the customer care and they informed it will get refunded in 4 hours. But, still it's not yet credited. Simply they are giving fake promises. All the service are activated by themselves without my knowledge. It's a big loot.. My DoCoMo - [protected] Complaint IDs - PSG[protected], ABAL[protected] Thanks, Arun S
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
On 215 only 150 is credited back by 30 & 120 Rs. Still remaining 65 Rs is suppose to be credited back. Customer care informed that will credited by long back but, still not yet credited..

Credit back the 65 Rs at the earliest..

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