[Resolved]  Tata Docomo — tata docomo broadband connection issue

Address:Pune, Maharashtra, 411028

Hi,

I have paid the bill still my internet service is disconnected.
I don't have circuit id with me.
Customer care numbers provided are useless.
Can't reach to a support person through that line. Even if i tried with multiple numbers tata docomo's technical support person was not at all helpful and again redirected me to *1515 useless help line.
My account number[protected]
Contact number[protected]

Please reach out to me immediately.

Thanks,
Apurva
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Nov 5, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Sep 25, 2017
Tata DoCoMo Customer Care's response
We tried to speak to you personally on your number. However, the same was not possible as the call was not answered. We would like to inform you that upon verifying our records we found that the services of your account are in connected and active state. Kindly check the same. For any further clarification please feel free to call on our help-desk[protected] or email us on [protected]@tatatel.co.in.
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