Tata Docomo — tata docomo cheating consumers by not allowing to close post paid connection

Address:Bangalore, Karnataka

Hi Even after raising a close request on 10 March 2015, they agreed to close it on 17th march but on 14th march 2015, I received a sms saying i requested to stop the close request This is plain cheating !!! Please be beware of this company ( TATA DOCOMO 3G Internet ) Thanks Karthikeyan.C From: karthikeyan chockalingam <[protected]@gmail.com> Date: Sat, Mar 14, 2015 at 10:08 PM Subject: Fwd: SERVICE REQUEST NO.[protected] FOR YOUR TATA PHOTON NO [protected]~~M22202986 To: appellate.[protected]@tatadocomo.com Hi Suma Murali Krishna had agreed to close my connection on 13th March 2015 But I received a sms on my phone [protected] on 14 March 2014 that my connection will not be canceled as per my request !!! I haven't asked anyone to cancel the terminate request, my last communication was with murali krishna This is not at all fair, please close my connection asap I hope you understand the level of frustration, I am undergoing because of this Thanks Karthikeyan.C
Was this information helpful?
No (0)
Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
hi karthikeyan, am facing same problem here...do get in touch..sumit chandwani here..[protected]..am also there on facebook.
Hi Sumit

They have closed the connection without any issues

Thanks
Karthik
OK karthik, thanks for your reply.
consumer forum has really been helpful.

sumit

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information