[Resolved] Tata Docomo — Tata docomo cheating customer | |||
Dear sir, Please find the attachment. My name is sadik maniyar. I am using sim card of tata docomo & mobile no. Is [protected] from last 5 or 6 month on dtd. 22.08.14 i had done a 3g smart life plan recharge for same mobile no. [protected] of rs. 299/- but had given some kind of talk time plan of rs. 1, 280/- for 1 month. I had call the customer care executive for the same for regarding this problem & the executive said that in 48 hours for plan will change in 3g plan but after 48 hours there is changes done in plan & the executive saying that there is no plan of rs. 299/- for 3g plan. But still the plan of 3g rs.299/- showing on tata docomo web side. & no response from the executive of tata docomo side they fully cheating the customer so dont go for tata docomo sim card they are cheaters. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per the discussion over the call on your number, would like to inform you that, as per checking up on our records we found that your recharge of Rs. 299/- on[protected] is successful. However, as you have not got the exact benefits your concern has been considered as high priority and forwarded to the concerned department and you will be getting resolved within a short period of time. After the resolution of your concern, you will be duly notified upon the same.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo
As per the discussion over the call on your number, would like to inform you that, as per checking up on our records we found that your recharge of Rs. 299/- on[protected] is successful. However, as you have not got the exact benefits your concern has been considered as high priority and forwarded to the concerned department and you will be getting resolved within a short period of time. After the resolution of your concern, you will be duly notified upon the same.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo
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Customer Care
Tata DOCOMO.