Tata Docomo — tata docomo deducted Rd 80 for no reason

Address:Bangalore, Karnataka

This company debited amount in last week of december. my no. is [protected] That time I recharged internet pack of rs.125. After 2 hours I saw internet is not working and both the main balance & GPRS balance is zero.. Then about 1 hour later i got a message from docomo that the amount is wrongly debited and will be refunded to my account within 5 working days.. But i didnt got my balance back yet.. Tata docomo cheated me.. Please help me in getting back my 80 rs amount. Thank you
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As discussed over the call, we would like to inform you that you have been charged correctly as per your data usage. Hence, we are unable to process your request for refund.

You can also email us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer care,
Tata Docomo.

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