Tata Docomo — Tata docomo gsm mobile no - [protected] not activated

amitsawant6183

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear Sir/Madam,

I have purchased a new Simcard of TATA DOCOMO GSM NO - [protected] on 14/08/2014 and submitted all KYC documents. But still my number is not activated. Request you to look into the same & revert back.

Thanks & regards,
Amit Sawant
[protected]

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Tata DoCoMo customer support has been notified about the posted complaint.

Aug 21, 2014

Updated by amitsawant6183 Dear TATA DOCOMO team,

No one is reverting on my complaint. Kindly revert urgently or otherwise I will go to TRAI.

I have purchased a new Simcard of TATA DOCOMO GSM NO - [protected] on 14/08/2014 and submitted all KYC documents.

But still my number is not activated

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Sawant,

We regret for the inconvenience caused to you.

As per discussion over call, we would like to inform you that, upon checking with our details your sim is in valid status, however as per our details your documents have not updated pending with the distributor. Hence, I request you to visit where you have purchased the sim and submitted the documents in order to assist you better.

However, I request you to visit nearest Tata Docomo outlet and submit valid documents in order to assist you better.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.