[Resolved] Tata Docomo — Tata docomo not releasing my number

Ashfaque Shaikh.

from Delhi, Delhi

Address:

Pune, Maharashtra, 411042

Sir,

Tata DoCoMo representatives are not releasing my number [protected] .The are we stay does not have coverage for TATA DoCoMo I am paying the bills from last 4 months without using it just to save my number . Can someone look into this matter immediately I am porting to BSNL everytime the request is rejected with reasons of balance due as low as 10 Rs .Can someone make sure the number is released

Was this information helpful?

No (0)

Yes (0)

Oct 3, 2016

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Sep 02, 2016

Tata DoCoMo Customer Care's response Dear Customer,
We tried to speak to you personally on your number . However, the same was not possible as the call was not answered. We would like to inform you that upon verifying our records we found that request regarding mobile number portability was already registered with the docket number[protected] and it is expected to be resolved soon. However, the same is under process. Kindly bear with us in the interim. Your current outstanding is Rs.00/-. However, as your bill generation date is 07th of every month, you will receive final bill on prorate basis post migration of the connection.
Thanks and Regards,
Customer Care
Tata Docomo