[Resolved] Tata Docomo — Tata DoCoMo - wrong billing on post paid connection

Kowshik Tumkur Simha

from Srinagar, Jammu and Kashmir

Address:

Tumkur, Karnataka

Hi, i am using [protected], 299/- plan of TATA DOCOMO, recently in the months of November December, 2014 bill they have charged Rs. 35+35+35+35 by saying that you have downloaded game and activated BFS Service, and such games/ services was never downloaded or activated by me. i want the resolution to reduce the said impugned charges added in my bill.

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Aug 7, 2021

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

This is with reference to your concern regarding billing of your Tata Docomo number to postpaid without your concern. At the outset we sincerely apologize for the inconvenience caused.

In this regards, we would like to inform you that we have verified our records and found that there is no wrong billing and you have been charged correctly as per your usage.

For further assistance, drop an email at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care -Tata Docomo