[Resolved]  Tata Docomo — Tata Landlines

Address:Mumbai City, Maharashtra, 400059
Website:Tata Docomo

My office is located in Andheri East, 215 Atrium, C wing, 8th Floor. We have been using Tata Docomo PRI lines from 7 years and from the past 3 months we are facing issues with the service. Half the time, the lines are dead. It is a business unit and these lines are so important for us as we need to be accessible to our clients. However inspite of repeated complaints nobody from Tata Docomo has bothered to solve the issue. Infact all of the Managers and help desk of Tata Docomo[protected] are suggesting that we disconnect and take a new connection which means we have to give up our existing number and take a new number. But none of them are willing to resolve the issue. We have also locked a complaint with the Appellate Body of Tata Docomo but no action has been taken.

Account number[protected] Circuit id [protected]
Was this information helpful?
No (0)
Yes (0)
Mar 24, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2017
Tata DoCoMo Customer Care's response
"Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."
Verified Support
Feb 20, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Request you to share your alternate contact details for further assistance.

Thanks and Regards,
Customer Care
Tata DOCOMO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information