Address: | Mumbai City, Maharashtra, 400059 | Website: | Tata Docomo |
My office is located in Andheri East, 215 Atrium, C wing, 8th Floor. We have been using Tata Docomo PRI lines from 7 years and from the past 3 months we are facing issues with the service. Half the time, the lines are dead. It is a business unit and these lines are so important for us as we need to be accessible to our clients. However inspite of repeated complaints nobody from Tata Docomo has bothered to solve the issue. Infact all of the Managers and help desk of Tata Docomo[protected] are suggesting that we disconnect and take a new connection which means we have to give up our existing number and take a new number. But none of them are willing to resolve the issue. We have also locked a complaint with the Appellate Body of Tata Docomo but no action has been taken.
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