Tata Docomo — Tata photon max wifi slow internet all of sudden

Address:

Chennai, Tamil Nadu

I also have the same issues I bought this device two years back. Everything was going good until last month all of a sudden my speed drops to less than 256kbps... Last 2 years I used to get a speed of minimum 2 mbps. Now I have no idea what happened even I tried to call the customer care but no response from them everytime I call them and give this complaint they always says some issues in my area. If there is a problem in my area how could my neighbour uses the same device without any problem. If I like this point to the customer care they don't have any answer. Tata DoCoMo customer service sucks big time... I have no idea who would rectify my issues. My photon no-[protected] My contact no -[protected]