[Resolved]  Tata Docomo — tel no [protected]

Address:Chennai, Tamil Nadu

subseqtenuent t this i had contacte service center so many times and every time get a stero typed reply that his is not refleted in their account. this is not my issue, am telling that it has been debited to my bank account, why you cannot reconcile with banker, one ms subbulakshmi form call center giving idiotic and stupid answers, am suffering evn now with a low balamce, , am complaining to trai and the ombudsman, have made on line recharge for rs 150 about 7 days back, but till date even though account is debited the company is not adding the amount in the balance, a cheating company, always this happens, no service from such a brand tata, trai should look into this
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to reach you on your number, however we are unable to contact you as your number was not reachable. We request you to provide your alternate contact number and feasible timings, in order to get in touch with you, to get your concern resolved.

We would like to inform you that the amount will credit back to your bank account within 5 to 7 working days.

Further, we request you to kindly provide us the below mentioned details, if the amount is not getting credited to your bank account within the stipulated period, to proceed further.

1. Bank Id-----
2. Bank Ref. No------
3. PGI Ref. No./ Transaction Id ( 14 digit starting with M)------
4. Amount-----
5. Date of recharge-----
6. Bank statement-----

Thanks and Regards,
Customer Care
Tata Docomo.

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