Tata Docomo — Termination of connection for cell no. [protected]

Address:

Hyderabad, Andhra Pradesh

Dear Sir Sub: Termination of connection for cell no. [protected] I had instructed you to terminate above postpaid connection on 10.01.2014 over phone. In response you have given me request no[protected] with intimation to me that the line is now disconnected. As per your request the outstanding amount Rs.330/- was paid vide receipt no. 60716897, dated:[protected]. Since then I have not used this phone no. Now I am getting call from your end for payment of Rs.674/-. You are required to send me a copy of my request no.[protected] along with action taken from your end to terminate the connection. I hereby ask you to treat the matter closed. Also please register this case for escalation of this case OMBUDSMAN; please send me the case no for further communication. Thank you Regards SURYA CHANDRA RAO T [protected]