[Resolved]  Tata Docomo — They cut 323 rs and 2.5 gb data

Address:Rajkot, Gujarat, 360007
Website:tata docomo

Tata docomo no. [protected]. Company has cut all the balance of rs. 323 and also all d data about 2.5 gb. We ask d reason to customer care, they told us they cut it for d just music . but its not chargeable. So they told us to give the balance back within 4 hours. When we cant get it back, we again today morning talk to the customer care & they again told us they give it back . but in afternoon we received a call from customer care that they are not giving our rs. Back . we ask why again & again but cant get satisfied reply. So i request you to help for giving total balance & data on no. [protected] from which they cut it. Plz help us.
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Aug 8, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.
Dear Customer,

As per the conversation had with our team, we would like to inform you that, your request of balance depletion concern has been forwarded to our concerned team and have accorded it as top priority and the same will be resolved within 48 working hours. Upon the resolution of your concern, you will be duly notified. Kindly bear us in the interim.

Thanks and regards,
Customer Care,
Tata Docomo.

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