Comments
I just 121 and said my problem but they said that they didn't have the detail of tomorrow activation and said that they didn't helped me and added that their computer is not on that time so they cant give any help.
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number. However, the same was not possible as the number was not reachable.
In this regards, we would like to inform you that as per checking our records we found that the amount of Rs. 49/- on[protected] has been deducted from your main balance is due to the activation of a VAS service (unlimited at 49) on your number.
However, the deducted amount of Rs. 49/- has been credited in your account with request number: ABAL[protected] and further note that the VAS service on your number has been deactivated as per your request.
Also be informed to avoid balance deductions on your number for VAS services you need to deactivate the service by dialing the number 155223 from your Tata Docomo number.
You can obtain any information related to your account (EX: Recharge information, Data usage and complaints registered) by dialing to *191#.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number. However, the same was not possible as the number was not reachable.
In this regards, we would like to inform you that as per checking our records we found that the amount of Rs. 49/- on[protected] has been deducted from your main balance is due to the activation of a VAS service (unlimited at 49) on your number.
However, the deducted amount of Rs. 49/- has been credited in your account with request number: ABAL[protected] and further note that the VAS service on your number has been deactivated as per your request.
Also be informed to avoid balance deductions on your number for VAS services you need to deactivate the service by dialing the number 155223 from your Tata Docomo number.
You can obtain any information related to your account (EX: Recharge information, Data usage and complaints registered) by dialing to *191#.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.