Tata Docomo — Un necessary calls and messages coming even I have activated "Do not disturb service""

Address:560048

Hi, I have requested to activate DND around 10 days ago to avoid unwanted messages and calls from marketing people. Now the messages increased. I sent mail to "[protected]@tatadocomo.com" to activate DND again but still issue not solved.Looks like tata docomo guys not interested to activate DND facility. Please help. [protected]
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,

As per our conversation over the call, we are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. In this regards, we would like to inform you that we have activated the do not disturb(DND) feature(fully) on your number with the request number TTLDND[protected] on 30-OCT-2015 17:52:38 PM. Kindly make a note of it. We would like to inform you that the DND activation will takes maximum 7 days. Hence, you would get promotional sms/calls till such time. Also, we request you to revert us post 7 days if the problem persists again with the details(sender ID, message Content, date & Time) to initiate further.

Regards,
Customer Care
Tata Docomo

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