Tata Docomo — unable to send port message from my docomo number

Address:712103

Hi i prosanta kumar chongder
I am not able to send port message from my tata docomo number ([protected]])
When i talked to customer care they give me number #33*1234# to call and said that this will solve the problem.
But this solution also did not work for me
In my area tata docomo network is very poor so i want to port my number
But i think company does not want that so the blocked messanging on my number.
Please solve the problem immediately.
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Tata DoCoMo customer support has been notified about the posted complaint.
May 10, 2019
Updated by Pkc1966
Please solve the problem immediately from your side, now out going call also stopped.
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Please solve the problem immediately from your site, now out going call also stopped.
I have been using my Tata Docomo number from many years and its like personal number. I have done recharge and having sufficient balance for voice calls & SMS. I am able to receive message and make calls but unable to send messages using docomo number. My number is [protected]. Showing error no 38. Tried to contact customer care but not successful.

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