[Resolved] Tata Docomo — Unauthorized billing despite asking to remove my account
M
mohits_02
from Noida, Uttar Pradesh
Address:
Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:
www.tatadocomo.com
Dear sir,
I had purchased the tata docomo connection in april 2016 at rudrapur location. I had been using it and paying promptly until i got another job at ambala where there was almost nil connectivity which was confirmed by their technician. I thus asked them to close my connection but despite giving them several reminders they didn't. They have kept me billing with no usage and kept torturing me to pay by send their staff or making me pay through the collection agencies which were very rude. Each time they asked for the payment i told them to close down before another bill but this seems to be an endless process. They have again raised a bill of around 2300 rs and torturing me to pay else i have to go to the court. There is no usage of the same bill. Please resolve the problem i have not used the device at all and this was also confirmed by their call center.
Regards
Mohit sharma
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Jul 30, 2017
Complaint marked as Resolved
Tata DoCoMo customer support has been notified about the posted complaint.
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So please do it as quick as possible