[Resolved]  Tata Docomo — Unauthorized billing despite asking to remove my account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.tatadocomo.com

Dear sir,
I had purchased the tata docomo connection in april 2016 at rudrapur location. I had been using it and paying promptly until i got another job at ambala where there was almost nil connectivity which was confirmed by their technician. I thus asked them to close my connection but despite giving them several reminders they didn't. They have kept me billing with no usage and kept torturing me to pay by send their staff or making me pay through the collection agencies which were very rude. Each time they asked for the payment i told them to close down before another bill but this seems to be an endless process. They have again raised a bill of around 2300 rs and torturing me to pay else i have to go to the court. There is no usage of the same bill. Please resolve the problem i have not used the device at all and this was also confirmed by their call center.

Regards
Mohit sharma
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Jul 30, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Kindly provide us your Tata Docomo account number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

Sir I need contact list of all in coming and out going call list for 2 months.. And even all SMS list of the contact number

[protected]
So please do it as quick as possible

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