Tata Docomo — Unethical behaviour

adityapow

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400072

I purchased a photon on order number -EC[protected] on 26th Oct 2015 and received device with meid number -meid number a00000******62. Now connection number was issued in my name Aditya but company mapped a strangers number on my device and activated it with his credentials.

Company keeps giving excuses from 30 oct on mail and 28th oct on call center.
They do not understand and hesitating in refunding my documents and money.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Regards,
Customer Care
Tata Docomo

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care