[Resolved] Tata Docomo — Unexpected Bill Amount

Paresh R. Rathod

from Ahmedabad, Gujarat

Address:

Vadodara, Gujarat

I have use Tata Docomo services atleast last 10 years and i am satisfy with your services, but my last bill is much higher then every month, so i call your customer care no. 198 but no satisfactory ans.
I have regular problem from the last 45 days that in my number its sending SMS in the number of 54999818. For SMS its deducting 3 rupees/SMS. I spoken with Tata docomo customercare and they didn't gave me any satisfactory resolution on this. This all happening without my knowledge. Kindly help me to solve the above problem and refund my 91 SMS money which are deducted till now. Tata docomo number [protected].

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Apr 8, 2017

Complaint marked as Resolved

Not bad

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2017

Tata DoCoMo Customer Care's response "Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."

Apr 07, 2017

Updated by Paresh R. Rathod No any updation

Apr 08, 2017

Updated by Paresh R. Rathod Ok thanks for deducted Rs.150/- from my tata docomo bill of Rs. 398/- but im not satisfy for this. Very sad to say you atleast 10 yrs tata docomo services, i thought now i leave it as soon as possible.
So, i will change services for tata docomo to other mobile services (Portability).
pls give me some instruction about how to do this and also post paid to prepaid service.