[Resolved] Tata Docomo — unnecessary reduction of balance amount | |||
Phone no [protected] i have recharged my docomo with 30 Rs today.(1/11/14) and i also have sufficient amount of net balance. I called two times after the recharge for only seconds. then i only used internet. now my internet balence is still there but however my account balance reduced to 7.11 Rs. i am going to complaint against you in consumer court, because unnecessary reductions from that firm is happened to me previous times also. when i try to call customer care they reject my call by saying other customers are online. i think the firm is completely making customers as fools.and i am going to complaint this Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
User purushottam
Phone no [protected] i have recharged my docomo with 60 Rs today.(2/11/14) and i also have sufficient amount of net balance. I called two times after the recharge for only seconds. then i only used internet. now my internet balence is still there but however my account balance reduced to 70.11 Rs. i am going to complaint against you in consumer court, because unnecessary reductions from that firm is happened to me previous times also. when i try to call customer care they reject my call by saying other customers are online. i think the firm is completely making customers as fools.and i am going to complaint this.
Phone no [protected] i have recharged my docomo with 60 Rs today.(2/11/14) and i also have sufficient amount of net balance. I called two times after the recharge for only seconds. then i only used internet. now my internet balence is still there but however my account balance reduced to 70.11 Rs. i am going to complaint against you in consumer court, because unnecessary reductions from that firm is happened to me previous times also. when i try to call customer care they reject my call by saying other customers are online. i think the firm is completely making customers as fools.and i am going to complaint this.
Dear Customer,
We regret for the inconvenience caused to you.
As per the discussion over the call on your number you have mentioned that your concern regarding balance deduction is resolved and the same has been confirmed over the call.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per the discussion over the call on your number you have mentioned that your concern regarding balance deduction is resolved and the same has been confirmed over the call.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
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Customer Care
Tata DOCOMO.