[Resolved]  Tata Docomo — Unrealistic Deductions Again

Address:Karnal, Haryana

I have never seen such a fraud company again now they have showed me that they are cheating their customers and are not trust at all. At[protected] near about 1:41 pm I got a message on my tata docomo number [protected] from the company saying that I player is activated at Rs 75 for 60 days, I am surprised because i haven't even requested it and didn't know what is this scheme, So as soon as i received the sms i call the customer care that I haven't requested for any type of I player on my phone then they said that they can't do anything once transaction is made . What the heck is this I am not requesting anything, you people yourselves are activating services making transactions and then saying we can't do anything because transaction is made . I want my Rs 75 which had been deducted for this stupid service name I Player. And I have one more complaint when I was talking to your customer care near 2:00 p.m on[protected] consulting this problem I have only asked him to refund my money and cancel the I player service. He didn't refund the money and also stopped the I player service. Now i didn't even know what the scheme was, they activated it and deduct my 75 Rs and then deactivated it great .Tata Docomo keeps doing these ridiculuos things again after few months.Friends we should leave tata docomo network and switch to other networks who don't cheat their customers.
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

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