[Resolved]  Tata Docomo — unsatisfactory broadband service and deactivation of services without any notice.

Address:

Mumbai City, Maharashtra, 400004

There have always been cable connection issues followed by disconnection of internet for several days. Lack of internet speed as per the plan and o proper engineer have ever shown up for any issues.
One of my telephone lines 66393948 is under disconnection since more than a month now due to which we are having trouble in doing business.
There is not even a single month which has passed without placing any complaints to them. I have been following up with mr. Rajarshri (One of the supervisors) but all we hear back is the problem is being looked in to.
Our number 6639398 has been deleted from their system because of some fault on their side and now they do not know when will it be fixed.
We want the line to be fixed as soon as possible, have an engineer in our office to look into the cables. We have had several issues from the date of installation and a lot of those issues have been solved after several weeks of continuous follow up from our end which is just not viable in a corporate firm. They are also liable to pay us compensation for loss of business (Due to deactivation of business landline) / unsatisfactory services and mental harassment due to lack of customer support and information in dealing with a long pending situation like this.
We have had tremendous problem in resolving every single issues with them and attached below are the screenshots of some of the email exchanges we had with tata.