Tata Docomo — Unsolicited billing for DSL internet connection

Address:

Bulandshahr, Uttar Pradesh

DSL connection No.-[protected]. 1. I stopped using my internet connection in August/ sept. 2012, talked customer care to close the connection as I was out of station, but it did not happen and I get the bill call. 2. Through e mail on 3 oct 2012, again I requested to close the account and paid the last unused bill also hoping, connection will be closed off permanently as requested. 3. I paid out some bills in Dec 2012 hoping this will be last bill and they will disconnect my connection. (I donot know the exact details, but one of my friend paid the bill in Aurangabad only, by hand at your office, your person saying this will be now the last bill. ) 4. But it did not happen, Instead of disconnection, Number get activated automatically, and again I was charged for the unused internet connection till it get disconnected automatically, ( so tata docomo charged the bill till 2 feb 2013 ) 4. Following are the complaint numbers generated during this time:[protected] dated 7/11/2012 5. Again in 2013, i received some legal calls for recovery of the bill. And i talked with tata customer care executive in pune, and he told me that we have decided to waver the bill. [protected] dated 09/02/2013 [protected] for wavering the unused bill 6. Now in 2015, I am receiving the same kind of calls for recovery from some legal firm, So communicated with tata customer on mail, but with out any concrete reply. 7. Now tell me, what to do, when some alleged legal person calls you in between while I see patients or doing some imp other work. 8. Now, it is my request to you that, please find out ( from the system )How much was the data usage o this number after Aug 2012, And How many times it got automatically disconnected and again reconnected? Tata Docomo gave me the worst experience of any kind of service sector