[Resolved]  Tata Docomo — Unsuccessful transaction

Address:Udham Singh Nagar, Uttarakhand

Dear sir, today i tried to recharge my dokomo no. [protected] by rs. 255, amount was debited from my a/c but i could not get recharge in my cell phone. Please pay a wide attention. Refrence no. Of debit from my account is as follow ig0arpiwu2
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Aug 8, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,

We tried to speak with you personally on your number. However, the same was switched off.
We would like to inform you that, upon verifying our records thoroughly on the given number, no recharge of Rs.255/- was found on[protected], as the recharge was not successful due to transaction failure. However, the amount will be automatically credited to your bank account within 5 to 7 working days from the date of recharge. In case the amount is not credited within the specified time, we request you to check with your bank. If still face any concern kindly write to us with the 14-digit alpha numeric transaction ID (For Ex.ASMP[protected]) or with the bank statement from the date of recharge till date at [protected]@tatadocomo.com for further assistance.

Regards,
Customer Care
Tata Docomo

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