Tata Docomo — Unsupportive responce related to internet recharge | |||
I have recharge my tata docomo no. [protected] with 1gb 3g internet pack of rs 94, but they gave me 2g data. when i complaint about it to customer care they told me to convert my 2g data into 3g within 48 hours. but now they refuse to convert it into 3g . now they neither convert my data nor refund me. Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
As per the conversation had with our team member, we request you to send us the screen shot of the message which you have received regarding RC94 to proceed further since as per our records there is no SMS sent from our end regarding the same.
Regards,
Customer Care
Tata Docomo
As per the conversation had with our team member, we request you to send us the screen shot of the message which you have received regarding RC94 to proceed further since as per our records there is no SMS sent from our end regarding the same.
Regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo