Tata Docomo — Unwanted deduction for ta - huwwap by tata docomo of rs 62. 41 | |||
My mobile no. Is [protected] and today i received a message saying "hi! You have subscribed to ldr at rs. 62. 41 for 19 days. Due for renewal on 15aug - 15. To stop, dial or sms stop to 155223. " I called the given no. And deactivated the service and then after sometime i received the message stating that "service has been deactivated, thank you for using the service" but i did not receive my money back. Then i tried to call the customer service but could not connect them. First of all i did not activate any service and after deactivating that i did not get my money back. This is 2nd time in two months that my money has been deducted unnecessarily. Tata docomo is giving me some hard time. Manoj Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
How long is your "SOON"???
Dear Customer,
We tried to reach you on your number in order to understand your concern. However, the same was not reachable. We sincerely apologize for the inconvenience caused to you. In this regards, we have credited Rs. 62.41 which was deducted for the activation of LDR service dated 27-7-15 through SDP_WAP mode with reference number ABAL[protected] as a goodwill gesture for one time.
Regards,
Customer Care,
Tata Docomo.
We tried to reach you on your number in order to understand your concern. However, the same was not reachable. We sincerely apologize for the inconvenience caused to you. In this regards, we have credited Rs. 62.41 which was deducted for the activation of LDR service dated 27-7-15 through SDP_WAP mode with reference number ABAL[protected] as a goodwill gesture for one time.
Regards,
Customer Care,
Tata Docomo.
Thank you for refunding my money, but in last two months this is the second time that my money has been debited unnecessarily. Why this is happening I am curious!
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Tata Docomo