Tata Docomo — Unwanted deduction - ta-huwwap

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo

Dear Customer,

We would like to inform you that an amount of Rs.35/- has been deducted for subscription of Hungama_3G (Superstore35) through WAP on[protected]:30PM.

Regards,
customer care,
Tata Domoco.

Tata Docomo — Unwanted deduction - ta-huwwap

Dear sir
I am Iftiqar Siddiqui and My TATA Docomo number is [protected] Rs 09 have been deducted from my balance on 04/11/2015. I got a message from TA-HUWWAP stating that " Hi! Your subscription to Superstore35 is renewed at Rs 09.0 for 7days till 04-nov-15.To Stop, Dial or SMS STOP to 155223(tollree)".and Rs 35 was deducted. I have DND activated and I have not activated any such service by any means.
I SMS to 155223 at 10:07pm on 04/11/2015 I got message fromTA-HUWWAP stating that
" Hi! We have not received your response till now. To go back to main menu send STOP to 155223".Please stop deduction in my balance.
Kindly look into the matter and help me to get refund of my balance

Regards,
Iftiqar.Siddiqui
m.no.[protected]
2 Comments Updated: nov 04 2015

Hi,
This is Dr. Vishwanath (# [protected]) and I have same irritating problem as others. It is such annoying thing from TATADOCOMO that without concerning and getting prior permission from customer, TATADOCOMO deduct money from my talk time. I have not authorized to any one and not asked any humgama/TA-HUWWAP to deduct my money from talk time. It is really very irritating and this is happening for second time for me. At least TATA DOCOMO should ask prior permission to know whether we really need that service or not? If they cannot cross check all these they how can you safeguard customer safety and other stuffs?
It is really tempting me to port my number to other providers as I have not heard any such instances from my friends.

TATADOCOMO please take care of this issue before it get worse and worse.

Sincerely
Dr. Vishwanath.