[Resolved]  Tata Docomo — Unwanted Pop Up messages

Address:Pune, Maharashtra

Hi, Unwanted popup messages keeps coming on my Tata Docomo number under the the subject "Full Talktime on Rs .Blah blah ..." every minute. It is disturbing my work as well as draining out the battery. I have tried calling the customer care many times but could not contact the customer care executive. Also I have tried the chat support they are so ignorant that they don't even understood the problem, your chat support agent names are shashi and Farooq . Also these popups comes only when my internet connection is on, once i stop my internet services the pop up goes, so i hope you won't give your traditional answer to activate DND, because i don't think pop ups are bound on internet services Kindly stop these popup messages. Regards, Abhijeet [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Abhijeet,

We tried to speak to you personally over the call, to understand your concerns regarding pop ups. However, we are unable to contact you, since your call was switched off.

We request you to disable push message or service messages in your message settings to avoid pop ups on your number.

For further assistance, drop an email at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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