Tata Docomo — Very Irritating customer Service | |||||
Most of the time, I do online transaction, it is failing. I have high speed net and I am not facing this issue with any other online shopping sites. I never get a response for my complaints in the assured 48 hours. When ever I contact via mail or phone, they tell me that I will get call with in 48 hours. I lost money on 8th August. Now It has been already 3 months, 9 days. Still my complaint remains unsolved.Every time they tell that they have escalated my case.If this is the case, I don't understand the meaning of escalation. I haven't experienced such a poor quality customer service from any others as the one offered by DoCoMo.Very irresponsible. Was this information helpful? | |||||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Tata Docomo,
Customer care.
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53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Regards,
Customer Care
Tata Docomo