Tata Docomo — Very very poor customer care services

pawan12

Address:

Jind, Haryana

My tatadocomo no. Is [protected]. I call to customer care on 7:16 am on 16.9.15 for knowing my dedection. But they talk very rudly executive as well as senior mr. Vikas. They are denied to tell the current deduction and told me plz find the detail after 4 hr. Even they denied to give him the service request no. Also. Sir plz check the recording ... and advise as accordingly.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per the conversation had with our team member, you have confirmed over the call that your concern regarding balance depletion on your number has been resolved. As of now you have no concern with your Tata Docomo number. Hence post confirmation from your end, the concern has been closed stating resolved.

Regards,
Customer Care
Tata Docomo