Tata Docomo — Waiting for New card activation for 10 days

Address:Pune, Maharashtra

I recently purchased a Tata Docomo PostPaid SIM Card through online Event " New Connection at your Doorstep". OrderDate : 21st JAN 2014 Received it on : 24th JAN 2014. Rs. 300 was given upon delivery. I am still waiting for my card to activate.This is a completely Flawed system. Contacted Chat Support. The only thing say is that it takes only 48 hours to activate the card.. and it will be activated anytime soon. Also, they say that they have not received any payment from me. Contacted Phone support, they say the same thing. Sent an email at [protected]@tatadocomo.com... No Answer. Tried to raise a complaint through Docomo portal, It requires registration. And since I do not have tata docomo Phone number, it will not let me register.. Tried to raise a complaint through shop.tatadocomo.com, it does not submit the complaint. probably the web page is not working. What else I can Do? The Delivery boy who delivered the starter Kit took Rs. 300 from me. He gave me the number of his boss... Mr. Mahendra : [protected]. This guy after many attempts picked up my phone and gave me a number [protected] last thursday.. And after that again no calls were answered. Here are the details of the order.. Invoice Number: EC[protected] Payment mode: COD S No. Date Item Code Item Description Qty Rate Amount 1 21-Jan-2014 15:36:08 PGPOS0729 Fully Loaded Plan @ Rs 350 1 300.00 300.00 Total: 300.00 Please help. Thanks, Sushil
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Dear Customer,


We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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